Drivetime Radio

How do I get the podcast

You can only access podcasts if you are registered directly with us, then you can login and go to the ‘Listening Options‘ page and click on access podcasts

I previously received the audio CDs but they have stopped

Register with us directly via this website and ensure your mailing address is up-to-date and that you have opted to receive our audio CDs in your profile. Once these details are up-to-date the next edition will be mailed to you.

Can I order back editions

We do not stock previous editions on CD, however all back editions can be accessed via the website and as podcasts. If you opt to receive audio CDs in your preferences, all future editions will be mailed to you.

Are the programs completely free

Yes! Our programs are completely free.

I no longer wish to receive the programs

If you are registered with us directly, login and update your preferences to opt out of receiving the audio CD. You will still be able to access the interviews online.

If you haven’t registered with us directly and don’t have any login details, send us an email or write ‘return to sender’ on the CD mailer when it arrives and we will remove you from the database.

I haven't previously registered but would like to update my mailing address

We hire a mailing list to send out some of our programs, therefore you may receive the program without ever having registered. If you would like to update your details it is best for you to register with us directly so you can maintain your own mailing address and access all online resources. It’s free to register, so fill in the subscribe form and manage your own preferences and profile.

I've forgotten my login details

Click on the login button and click ‘Forgot your password’, you will be guided through how to reset your password and access the website.

I didn't receive an activation email

Make sure you have checked your junk mail folders. If you cannot find the activation email, please give us a call and we will set everything up for you.

How We Handle Your Personal Information

Personal information is information or an opinion that allows others to identify you. It includes your name, age, gender, contact details, as well as your health and financial information. We will act to protect your personal information.

  • Drivetime Radio Australia Pty Ltd provides medical education in the form of audio interviews free to healthcare professionals.
  • The protection of your personal information is a vital part of our relationship with you.
  • We collect personal information to provide you with the services you request as well as information on other products and services offered by us.
  • Personal information may be used and disclosed within Drivetime Radio Australia Pty Ltd to administer our products and services and, unless you tell us otherwise, to provide you with related marketing information. We co-operate with police and other enforcement bodies as required or allowed by law.
  • We disclose the minimum required relevant personal information to external organisations that help us provide services. These organisations are bound by confidentiality arrangements.
  • If you request, we will provide access to the personal information we hold about you. If the information we hold about you is inaccurate, incomplete, or outdated, please inform us so that we can correct it.

If you have any questions or would like further information on our privacy and information handling practices, please contact us by: e-Mail , Telephone +61 2 8964 7214, or writing to the address: Drivetime Radio Australia Pty Ltd, P.O. Box 691, North Sydney, 2065.

Personal Information Security

  • We are committed to keeping secure the personal information you provide to us. We take all reasonable precautions to protect the personal information we hold about you from misuse and loss and from unauthorised access, modification or disclosure.

Collection of Personal Information

Personal information is collected so that we may:

  1. Administer our client relationships.
  2. Provide clients with the products and services they request.
  3. Assist us in improving the quality of our website and other offerings.

Personal information may also be used for:

  1. Monitoring and evaluating products and services.
  2. Gathering and aggregating information for statistical and research purposes.
  3. Assisting with queries.
  4. Taking measures to detect and prevent frauds and credit loss.
  • Personal information collected by members of Drivetime Radio Australia Pty Ltd generally comprises name, email and/or postal address and phone number. We also collect your QA&CPD number and other RACGP, ACRRM, RCNA or other College or similar related information.
  • We do not collect information about your political or religious beliefs, or ethnic background.
  • If you provide incomplete or inaccurate information we may not be able to provide you with the products or services you are seeking.
  • We will obtain your consent for the purposes for which we intend to use and disclose your personal information. You are required to enter certain information to gain access to our services. If you do not enter required information we will not be able to provide certain services to you.
  • Having provided your information, you are able to withdraw it at any time. Please contact Drivetime Radio Australia Pty Ltd and we will delete information we hold on you.
  • Employees of Drivetime Radio Australia Pty Ltd who have collected personal information are permitted by the Privacy Act 1988 (Australia) to disclose personal information to other employees of Drivetime Radio Australia Pty Ltd. This enables Drivetime Radio Australia Pty Ltd to have an integrated view of its customers.
  • In all circumstances where personal information may become known to contractors or agents, there are confidentiality arrangements in place. Contractors and agents are not able to use or disclose personal information for any purposes other than our own.
  • Drivetime Radio Australia Pty Ltd takes its obligations to protect customer information very seriously and we make every effort to deal only with parties who share and demonstrate the same attitude.
  • We may be required by law to disclose information, for example, when we are served with a court order. We may also be required by a Government Agency to produce information and records, for example, pursuant to taxation or social security laws.

Links to other websites

  • Our web sites may contain links to external web sites.
  • Whilst such links are provided for your convenience, you should be aware that the information handling practices of the linked web sites might not be the same as ours.

Making a privacy complaint

Should you have a privacy complaint, please tell us because it gives us the opportunity to fix the problem. We will investigate the complaint, answer your questions and do all we can to regain your confidence.

Access to personal information

  • You can request us to provide you with access to the personal information we hold about you.
  • We will respond to your access request as soon as possible. We will endeavour to comply with your request within 14 days of its receipt but, if that deadline cannot be met owing to exceptional circumstances, your request will be dealt with within 30 days. It will help us provide access if you can tell us what you are looking for. Your identity will be confirmed (including by verifying your signature) before access is provided.
  • Please provide a letter detailing your request, mailed to; Drivetime Radio Australia Pty Ltd, P.O. Box 691, North Sydney

Personal Information Quality

  • Our goal is to ensure that the personal information we hold is accurate, complete and up-to-date.
  • Please contact us if any of the details you have provided change. Please also contact us if you believe that the information we have about you is not accurate, complete or up-to-date.
Exclusively for Australian healthcare professionals

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